Project Lead Times


Please keep in mind the minimum lead time required when submitting your project. While we always strive to accommodate requests quickly, standard turnaround is 14 days. However, full design proofs typically require at least two months' lead time, and tickets must be submitted at least 2 months in advance to ensure adequate planning and scheduling.


Marketing projects are handled on a case-by-case, monthly priority basis. This applies to both internal clients (100FSS facilities) and external print shop orders. Please note that lead times may fluctuate based on project complexity and staffing levels. We will always communicate with you if your requested timeline is not feasible.


If you have a high-volume project, require a shorter lead time, or have any questions, please contact the Marketing Office:


📞 01638 54 2727 // DSN 238 2727
📞 01638 54 3821 // DSN 238 3821

Quick Help


Please complete the Marketing Request Form thoroughly, to include detailed descriptions, dates, media types & sizes, etc. If your request does not involve an event, please place “N/A” in the related fields (i.e., event time). For all external orders, you will receive a quote for your project, which will need to be approved prior to our team beginning work.

Have any questions/issues?
Please reach out to Marketing at 📞 01638 54 2727 // DSN 238 2727 or 📞 01638 54 3821 // DSN 238 3821

Include Multiple POCs


Please be sure to include additional POCs on all requests. This may be other team members, your supervisor, an org box, etc.
Note: this is required for requests from FSS, and recommended for external requests.

Multiple POCs allows us to communicate and complete projects in a more timely manner, in the event someone is out or unable to access their email.

Check Junk Mail For Confirmation E-Mail


An email confirmation of your request should be received immediately upon submission.
If you do not receive one, please check your spam/junk folder.

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The Marketing Department - 100th Force Support Squadron
Marketing Department
Project Lead Times


Please keep in mind the minimum lead time required when submitting your project. While we always strive to accommodate requests quickly, standard turnaround is 14 days. However, full design proofs typically require at least two months' lead time, and tickets must be submitted at least 2 months in advance to ensure adequate planning and scheduling.


Marketing projects are handled on a case-by-case, monthly priority basis. This applies to both internal clients (100FSS facilities) and external print shop orders. Please note that lead times may fluctuate based on project complexity and staffing levels. We will always communicate with you if your requested timeline is not feasible.


If you have a high-volume project, require a shorter lead time, or have any questions, please contact the Marketing Office:


📞 01638 54 2727 // DSN 238 2727
📞 01638 54 3821 // DSN 238 3821

Quick Help


Please complete the Marketing Request Form thoroughly, to include detailed descriptions, dates, media types & sizes, etc. If your request does not involve an event, please place “N/A” in the related fields (i.e., event time). For all external orders, you will receive a quote for your project, which will need to be approved prior to our team beginning work.

Have any questions/issues?
Please reach out to Marketing at 📞 01638 54 2727 // DSN 238 2727 or 📞 01638 54 3821 // DSN 238 3821

Include Multiple POCs


Please be sure to include additional POCs on all requests. This may be other team members, your supervisor, an org box, etc.
Note: this is required for requests from FSS, and recommended for external requests.

Multiple POCs allows us to communicate and complete projects in a more timely manner, in the event someone is out or unable to access their email.

Check Junk Mail For Confirmation E-Mail


An email confirmation of your request should be received immediately upon submission.
If you do not receive one, please check your spam/junk folder.

Show More

Ticket Guidelines

Suggested knowledgebase articles:

TICKET GUIDELINES

RUSH ORDERS:
Any request submitted less than two months or 45 business days from the date of event is a "Rush Order" and will be considered on a case-by-case basis. Rush orders must have Marketing Personnel and Flight Chief approval. When creating your ticket and prompted to “Choose your Facility or Request” please select "Rush Order".

100FSS PERSONNEL:
Please refer to the Get Up & Go magazine deadlines calendar here

Submit a Marketing Request Ticket
Marketing requires a minimum of 45 business days before your event date to complete a work request.
View Existing Tickets
Get a summary of your past ticket request submissions or check the current status of your open tickets.
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